KOT App

KOT (Kitchen Order Ticket) App is a mobile-first solution designed for restaurant kitchens to streamline order management. Built from scratch, this 0-to-1 product replaced paper tickets with a digital system that improved accuracy, speed, and communication between front-of-house and kitchen staff.

Mobile0 to 1Operations

Role

Product Designer

Duration

8 months

Team

1 Designer, 2 Engineers, 1 PM

// Challenges

>Kitchen environments are harsh with heat, grease, and minimal attention span
>Staff have varying levels of technical proficiency
>Real-time synchronization needed across multiple devices
>Integration with existing POS systems was critical

// Solutions

>Designed large touch targets and high-contrast UI for kitchen visibility
>Created gesture-based interactions for one-handed operation
>Built offline-first architecture with seamless sync
>Developed flexible API integrations for major POS systems

// Outcomes

Order errors reduced by 45%

Average order completion time improved by 20%

Deployed in 50+ restaurant kitchens

4.7 star rating on app stores

// Tools Used

FigmaPrincipleFirebaseTestFlight

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